If any other updates are waiting for a restart, the restart must occur before you install this update. For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
You cannot remove this update. For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? Microsoft recommends you install a download manager. Microsoft Download Manager. Manage all your internet downloads with this easy-to-use manager.
It features a simple interface with many customizable options:. Download multiple files at one time Download large files quickly and reliably Suspend active downloads and resume downloads that have failed. Yes, install Microsoft Download Manager recommended No, thanks.
What happens if I don't install a download manager? Why should I install the Microsoft Download Manager? Log on to your computer using an administrator account, make sure all other users are logged off of the computer, and close all open programs.
If you're using a laptop computer, connect it to an AC electrical outlet and don't unplug or restart the computer during installation. Update any device drivers as necessary. You can do this by using Windows Update or by going to the device manufacturer's website. If you have an uninterruptible power supply UPS connected to your computer, disconnect the connecting serial cable before installing SP2.
The installation automatically attempts to detect devices connected to serial ports, and UPS equipment can cause problems with the detection process. It's fine to leave your computer connected to a UPS for power. Some antivirus software might prevent SP2 from installing, or might slow down the installation.
You can try temporarily disabling your antivirus software. If you do so, be sure that you're aware of the risks involved, and be sure to enable it after the service pack is installed. Make sure you have enough free disk space to install SP2 even though much of that space will be reclaimed after the installation. If your computer is set to automatically install updates, you'll be prompted by Windows Update to install SP2. Follow the instructions on the screen.
If you aren't prompted to install SP2, follow these steps:. Click View available updates. Report abuse. Details required :. Cancel Submit. TaurArian MVP. Depends upon the problem. Restart the computer. How satisfied are you with this reply?
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