Tweet Xbox Support. Tweet Microsoft Support. Watch Microsoft. Use this comments section to discuss problems you have had with Xbox, or how they have handled your complaints. Initial complaints should be directed to Xbox directly. Never had cause to complain to Nintendo Wii. In December , my family and myself purchased one of the infamous XBOX consoles for my young son.
By May it broke down - three red rings - sounds familiar? They patched it up and returned it 2 months later, after several phone calls. No apologies for lack of service and two paltry games by way of compensation.
Christmas Eve - surprise, surprise! XBOX breaksdown same fault - 3 red rings. Several phone calls later, with every assistant promising a refund of my money, I have been informed today that the XBOX will only be repaired again and thats it.
The decent thing would have been to RECALL the consoles but they continue to LIE to consumers about their product in the hope that the warrenties will expire JUST before the consoles break down again and I assure you they will The service by Microsoft is shoddy, their customer service operators are surly and arrogant and I can only imagine that this briefing comes from above. However, I will pose this question to gamers - if you purchased a HD flat screen tv for the same amount of money as your console, would you put up with it overheating in your home and put up with the lacklasture and patronising service you have received so far?
Individually all we can do is moan on sites like this and get mad but collectively we can get even. And believe XBOX doesn't want us to get even in an economic downturn. Lets get together and sort this out before one of us if it hasn't happened already fries in our bedroom.
A totally consumer led returns policy? No, not by a some way. Possibly lethal to the user? Now, that? I thought the main health risk from an Xbox was to any person on the opposite the side of the window it gets thrown at when it bricks. Selected forums Clear. Filter : All threads. All threads. Proposed answers. General discussion. No replies. Has code. All languages. Sort : Relevance. Found threads. Xbox complaint Archived Forums. Xbox Complaint. Feedback and Comments. I would like to know where I can file a complaint with the service that I received from the Xbox support.
How do I make a formal complaint to Microsoft about Zune products and support? How do I make a formal complaint to Microsoft about problems I have been having with their Zune support staff? I live in India i have a xbox I was eagerly waiting for fifa 11 demo expected to release on 16th september for gold users while Archived Forums.
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